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This may not seem like an easy question to answer because what really defines best?

Luckily where online casinos are concerned “Best” is usually associated with a few key factors.

The selections and criteria below may anger a few of the big online casinos who have been around since 1997 but who cares, my and my staff experience and research counts for more than their egos.

The “Best” Factors:

1. Payment of Winnings. I don’t care how great a casino looks or how fast the games are or if they have over 200 games or the best graphics. When I win I want to be paid.

2. 100% Trusted: All their games must be honest, no rigged machines, no messing about with the RNG ( Random Number Generator ).

3. Customer Service: Live Humans please, don’t want an email response in 24 hours, need answers immediately via telephone or Live Chat. Knowledgeable staff with immediate answers and ability to make decisions. Not have to refer to the Manager which takes 24 to 48 hours. Then you have to ask again.

4. Generosity: No cheapo casinos please, Nice bonuses with reasonable wagering requirements NOT 40 and 50 and 100 times. Something in return when I lose, exciting promotions, random gifts to show their appreciation for my patronage. Generous comps.

5. Transparency: Casinos who advertise in the public domain, are not afraid to display their physical addresses, and telephone numbers. Who is their CEO and other Key Staff. Are they listed on the Stock Exchange, are their winners publicized using the Free Press and not fictitious winners with abbreviated names on a winners page.

6. Audited: Casinos who subject themselves and their games to auditors on a monthly basis to ensure 100% compliance with rules of fair play.

7. Caring: Casinos who understand and appreciate the difficulties faced by players from different parts of the world with respect to depositing and withdrawal options and language barriers and proactively solve these. In other words casinos who invest in mumerous methods despite the onslaught of gambling laws to give players a seamless and enjoyable experience.

8. Technology: Casinos who keep up to date and invest in the latest technology like mobile gambling and online poker, backgammon and other cultural games. All with the aim of providing a unique and more enjoyable playing experience for its members.

9. Variety: The Games themselves. The timely and consistent introduction of new and exciting variations of the games we all love the most like Blackjack & Blackjack Switch, 5 liners, 8 liners and now 9 liners Slots, Video Poker and huge Progressive Slots Jackpots.

10. Charity: Do they share their profit with those in need. I don’t know about you but it gives me a good feeling when I lose to know that part of my losses will help someone somewhere in the world to have a better day, to have something to eat, to enjoy schooling, the things we all take for granted but which is a luxury to millions the world over. I sometimes do not mind losing to casinos that give back.

So then who are the “Best Online Casinos” who have passed this test of 10 with flying colors? I will give you 3 here but you can visit www.choosinganonlinecasino.com for more, mind you there are not that many. Of the 2500+ online casinos I would estimate there are just about 25 who fit the bill. My top 3 are 888 Casino, Spin Palace Casino and for Online Poker there is Pacific Poker. Enjoy and have fun!

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Sarah Harrigan has been involved as a player and researcher on online casinos and online gambling since 1996. She has created this site as a safe haven for all gamblers, new and old. With over 2500 online casinos to choose from, the majority being unreputable she felt compelled to use her experience as a player to give back in terms of online gambling tips and strategies. Because of her research background you will find her reviews very honest and refreshing and we hope you will find this site very useful.
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